Privacy

The privacy and security of your information is important to us. This notice explains who we are, the types of information we hold, how we use it, who we share it with and how long we keep it. It also informs you of certain rights you have regarding your personal information under current data protection law. The terms used in this Fair Processing Notice are based on the Information Commissioner’s Office. You can find out more about the ICO here: https://ico.org.uk/.

Who are we?

Poppies Flowers Ltd trading as Poppies Floral Design and Millies Floral Design is the Data Controller of the information you provide us and is registered with the Information Commissioner’s Office for the products and services we provide to you.

You can contact us for general data protection queries by email at enquiries@poppiesfloraldesign.co.uk or in writing to The Data Protection Officer, Poppies Floral Design, Park Lodge, Warren Business Centre Lordship Road, Writtle, Essex CM1 3WT. Please advise us of as much detail as possible to comply with your request.

What information do we collect?

To enable us to provide you with the right product or service to meet your needs we will collect personal information which may include your name, telephone number, email address, postal address, occupation, additional details related to your enquiry or product and payment details (including bank account number and sort code).

How do we use your personal information?

We will use your personal information to

Communicate with you
Communicating with your venue
Delivering your order
Payments for services

We may also take the opportunity to

Only where you have provided us with consent to do so, we may also from time to time use your information to provide you with details of marketing and promotional opportunities and offers relating to other products and services from Poppies Floral Design.

We may aggregate information and statistics on website usage or for developing new and existing products and services, and we may also provide this information to third parties. These statistics will not include information that can be used to identify any individual.

Securing your personal information

We follow strict security procedures in the storage and disclosure of your personal information, including storage in electronic and paper formats.

We store all the information that you provide to us, including information provided via forms you may complete on our websites, and information which we may collect from your browsing (such as clicks and page views on our websites).

Any new information you provide us may be used to update an existing record we hold for you.

How long do we keep your information for?

We will not keep your personal information longer than is necessary for the purpose for which it was provided unless we are required by law or have other legitimate reasons to keep it for longer (for example if necessary for any legal proceedings).

We will normally keep information for no more than 7 years after the delivery of your products or services.

Your rights

Under data protection law you have the right to change or withdraw your consent and to request details of any personal data that we hold about you.

Where we have no legitimate reason to continue to hold your information, you have the right to be forgotten.

If you wish to inform us of changes in consent for marketing please contact us at the address or telephone number indicated in any recent correspondence or emails you have received from us.

Further details of your rights can be obtained by visiting the ICO website at https://ico.org.uk

Use of cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties

The table below explains the cookies that are used on this site and why.

Cookie	Name	Purpose	More information
Google Analytics	_utma _utmb _utmc _utmz	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.	Click here for an overview of privacy at Google
Cookie Script	cookie script accept	Cookie Script cookies. These cookies are set in order to remember preferences in regards to cookies.	http://cookie-script.com/
Expression Engine	exp_ last _visit exp_ tracker exp_ last _activity exp_ cookies _allowed	This cookie is set by our content management system, Expression Engine and no personal information is stored in them.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.