Terms and Conditions

A holding booking fee of £50 is required to secure the day unless a written estimate has been received.. This is non-refundable. If a written estimate has been received please see No 2.

When a written estimate has been received and agreed, a deposit of 10% of the total estimate is payable. This is non-refundable 6 months before the date of the wedding. Please see below under cancellation

The balance of the total amount payable is due upon receipt of an invoice and payable no later than three weeks before the date of the wedding.

Cancellation - The following cancellation fees will be payable: -

  • 1 year before the date of the wedding - The holding deposit will be held
  • 6 months before the date of the wedding - The holding deposit and 10% deposit will be held
  • 3 months before the date of the wedding - All monies will be payable

We reserve the right to change or amend the flower content and mechanics (vases, ribbons etc) if the agreed items are not available due to unforeseen circumstances. We shall of course endeavour to discuss this with you and arrange a similar item as a replacement.

If the client is hiring any equipment a pre-agreed damage deposit will be payable by separate cheque or via the banking system before the wedding and said cheque/amount will be refunded upon safe return of the said items. All hired items to be returned within one week of the wedding. If the client requires collection by the florist a charge of £10 will be made.

Upon receipt of the final invoice for payment we will send a final copy of the order. We will ask you to check this carefully, sign and return one copy to us as confirmation that the order is correct. Please note that any amendments however slight after this date may not be possible.

All cheques should be made payable to Poppies.

All quotes include VAT at the current rate. (Except for those wedding in 2011 which include VAT at the rate of 20%) Should this change before the date of your event the new VAT rate will apply.

Please note that on very rare occasions the flowers and foliage supplied and their quality and colour can be affected by worldwide climatic changes, events and peak periods. We reserve the right, that if in the unlikely event of any particular flower or foliage that has been ordered is not available, then we will replace it with the nearest possible substitute.